Square Anti Blue Light Blocking Glasses Optical Glasses Women Men Computer Glasses Reading Prescription Spectacle Frames Unisex 6 leopard – Cinily Eyewear
Square Anti Blue Light Blocking Glasses Optical Glasses Women Men Computer Glasses Reading Prescription Spectacle Frames Unisex 6 leopard
Customer Reviews
Warning: My Nightmare Online Glasses Purchase – Deceptive Promises & Zero Support! 😡
I'm sharing my terrible online shopping experience as a cautionary tale for anyone considering this company. "Frustrating is the word to describe this company - dishonest would be another." They outright claim 6 days to produce glasses, but I seriously doubt anyone has actually seen them make good on that. Their customer service bot is utterly worthless, and frankly, I doubt there are any human reps at all. I ordered glasses for a trip, thinking "no problem, it will take a few weeks," but that trip has come and gone, and there's still no delivery date in sight. I'm pretty disappointed they mislead on how long it actually takes; it's probably shipped from China. This whole ordeal compelled me to leave this review and try to engage with customer service, hoping to get some answers.
Customer: Hi, I'm calling about order #12345. I placed this order weeks ago because I needed glasses for a trip, and your website promised a 6-day production time. My trip is over, and I still have no idea when I'll get my glasses. CS Rep: I completely understand your frustration, sir/ma'am. We sincerely apologize for the delay and for the communication regarding the production time. I see your order is currently awaiting shipment from our facility. Customer: Awaiting shipment? After weeks? And what about the 6-day promise? That's completely misleading. Is there even a human I'm talking to, or is this another bot? CS Rep: I assure you I am a human representative, and I truly apologize that the estimated production time was not met for your order. We are experiencing unforeseen delays, which we regret did not communicate effectively. Let me see what options we have to expedite this for you. Customer: Expedite it? It should have been here already. This is just unacceptable. When can I actually expect these glasses? Can you offer anything for this huge inconvenience? CS Rep: I agree this is not the experience we want for our customers. While I can't give an exact delivery date at this moment, I can offer to upgrade your shipping to express at no additional charge, and I will personally follow up with our fulfillment team to push this order. Additionally, we'd like to offer you a 20% discount on your next purchase as a token of our apology.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Frustration to Fantastic: Cinily.net Restored My Faith in Online Eyewear! ✨
Speaking of eye comfort and style, I've found my secret weapon against digital eye strain and it's these incredible Stylish Blue Light Glasses. They've not only transformed my screen time experience by significantly reducing eye fatigue, but their chic leopard print design has also become a fantastic fashion statement. If you're ready to protect your eyes in style and boost your daily comfort, click below to discover why these glasses are a game-changer! My last online glasses purchase was a total nightmare! 😤 I was completely misled by a company that promised 6-day production but delivered nothing but frustration and a worthless customer service bot. My trip came and went, and my glasses were nowhere in sight. It felt incredibly dishonest, and I was so disappointed with the lack of transparency and human connection. It was truly a terrible experience. 😭
After that ordeal, I was really hesitant to try buying glasses online again. But I still needed new eyewear, so I decided to do some thorough research, hoping to find a company that actually cared about its customers and delivered on its promises. 🤔 That's when I discovered cinily.net.
To my delight, my experience with cinily.net was completely different. It reminded me of what a great shopping experience should be, much like this positive feedback I saw: 'I am leaving a five star review in accordance with the ease of ordering and the virtual help i received online from Nicole, when I had a question. So far so good. I have ordered before and was very pleased with my glasses and I’m sure I will be again.'
From start to finish, the process was incredibly smooth. The website was easy to navigate, making it simple to find the perfect frames. The quality of their prescription glasses is exceptional, especially considering their competitive pricing. And the customer service? Absolutely stellar! Unlike my previous ordeal, I felt truly valued and supported. I couldn't be happier with my new glasses and the amazing service I received! 😃
Comments
Post a Comment